Customer Experience v/s Buying Behavior

I was driving on my way to home, and at a traffic signal, I saw people selling toys, car wipes and some little Indian Tricolor. What intrigued me was that people who were sitting in their Porsches and Audis were negotiating with these sellers. Now let me tell you something about these sellers – they are not representing any brand or part of a retail sales team of a shopping mall. (more…)

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